07/20/2016

Westpac Puts Robots On Trial In Digital Banking Platform

As consumers do more of their banking digitally, especially on smartphones, the bank's general manager of consumer digital, Travis Tyler, said it was looking at using "bots" to respond to customers with simple questions.

07/20/2016

IRESS upgrades software for MLC users

IRESS has introduced changes to its financial planning software application, Xplan, to further improve speed and accuracy for advisers using MLC’s online application system.

07/20/2016

Transforming private wealth management

What is important is that the industry is able to innovate the way it fundamentally operates - and that's still more about how we develop systems and processes to better understand people.

07/20/2016

Digital Channel Forcing Branch Closures

Branch tellers are being converted into relationship bankers who offer a broad array of financial products and services that are beyond simple current and deposit account products.

07/14/2016

Fintech impact on banking seen limited

The research house said the financial services sector’s highly regulated and capital intensive nature would shelter it from the fintech revolution.