09/16/2019

Bangko Sentral’s chatbot, reporting system bag prizes

The central bank won in the Artificial Intelligence Initiative category for developing a prototype chatbot to provide the public with a more accessible and efficient way to engage the regulator on financial consumer concerns.

09/13/2019

SFC bans ex-Hang Seng RM

Cheung also forged the customer’s signature on the bank’s instruction forms to facilitate the unauthorized transactions.

09/11/2019

SFC Fines HSBC HK$2.1m for Phone Recording Failures

One of the likely root causes of the incidents was said to be an inadvertent manual error made by a system engineer when performing routine system updates or configuration changes to the telephone recording system.