04/02/2015

Banks, your customers are quietly leaving you...

The rate of defection reached an average 47 percent in developing countries. In Indonesia 44 percent of customers went to a different bank to obtain a credit card, buy insurance, or apply for an auto loan or another financial product.

03/31/2015

Do RMs lack pulling power?

The results show that only 19% of HNW clients would pursue their relationship manager if they moved to a different wealth management firm.

03/27/2015

Challenges ahead for corporate banks

Corporate banks in the Asia-Pacific region will likely outstrip their global counterparts in terms of revenue growth over the next five years, but it will not be all smooth sailing, according to the Boston Consulting Group.

03/26/2015

Outsourcing in Asia ­- where next?

Business Process Outsourcing is a business phenomenon that has transformed two economies in Asia: India and the Philippines, but these destinations must continue to adapt as corporate productivity initiatives become ever more competitive, says JLL’s